99.9% Uptime Guarantee

Service Level Agreement

We are not sure if you have ever read a multi-page hard to read service level agreement from web hosting providers. LevelUp Networks believes in uptime and reliability of your website and applications. We are obsessed about security, reliability, and great hardware to keep your website up an running. We eat live and breath server technology!


The LUN SLA Promise is simple and it's something we stand behind and here is what we promise!
 

Quality Components
The LUN Hosting Platform is built with high quality hardware, network providers, and the servers are stabilized and secured by seasoned system administrators.

Intelligent & Fast Acting Staff
The LUN Support Platform will provide you with the most accurate technical answer in the easier to understand language possible. The support teams goal is to provide solutions to problems and go the extra mile.

LUN Honesty
Above all things you will receive nothing less than brutal honesty from us at all times.   The LUN team has built a reliable infrastructure that we are very proud of.   When a problem occurs we will make every attempt to provide you straight answers that are both honest and timely!
 

The LUN SLA Promise is simple. We despise unscheduled downtime and unless your the cause of the problem we will credit your account 1 day of free service for every 60 minutes of unscheduled downtime. There are no catches downtime means that your website doesn't load, email is broken, database is non-functional. 

Our goal is simple - 100% uptime, all the time and on an occasion when an anomaly takes place we want to provide you the insurance and peace of mind that we are on top of the problem.