Microsoft Teams Direct Routing

Direct Routing is a cost-effective alternative to Calling Plans for Microsoft 365

All-One Solution with Microsoft 365

complete the integration with Microsoft teams

As businesses shift to remote working, Microsoft Teams is flying off the shelves as the go to collaboration product. With Direct Routing, they can now unlock the full potential of Teams and benefit from the ability to make and receive calls by turning Teams into a fully cloud-based Unified Communications (UC) solution.

Direct Routing is a cost-effective alternative to Calling Plans for Microsoft 365, allowing you to replace any existing phone system with Teams for all inbound and outbound calling to landlines and mobiles.

Why Direct Routing?

More cost effective with better call bundles

Higher availibility, carrier-class resilience and scalability

Consistently reliable call quality

Ease of provisioning and management

Feature	M365 Business Voice	Gamma Direct Routing with LUN
Contract Term	12 months	Monthly
Inclusive Minutes Bundle	1,200 UK Geo, bespoke available	Unlimited mins UK Geo and Mobile mins (T&Cs apply)
NGN		YES
International Calling	International bundle (+ £7.70)	Bolt-on +£7.50 (coming soon) Or Consumption billing
Fraud Protection		YES
Disaster Recovery		YES
Enhanced Call Analytics / Reporting		YES
Flexible Number Presentation	Limited to numbers on service only	CLI presentation on an overriding single number
STCM App FOC - access anywhere, anytime		YES

Maximise existing M365 license cost and increase consumption

Enables collaborative and flexible/remote working

Gamma’s network carries over a billion business minutes every month

Scalable solution

Industry leading SLAs

SIP Trunk Call Manager provides business continuity and disaster recovery as standard

Carrier-class resilience and availability

Cheaper than Microsoft Calling Plans

Gamma is UK’s No.1 SIP Trunk provider

Full management support

Pure cloud solution, no expensive outlayon hardware

JANET connected

Key Benefits

FAQ

Who are Gamma?

We are an award-winning and leading provider of Unified Communications as a Service (UCaaS). They offer a range of Unified Communications, Mobile and Connectivity services, providing robust and secure end-to-end business communication and collaboration solutions that enable businesses to easily collaborate internally whilst also providing a better customer experience.

What minutes bundle is available with Direct Routing?

Unlimited 01, 02, 03 and UK mobile calls.

Is it possible to increase and decrease the number of users during the contract term?

Yes, the product is inherently flexible to adapt to the changing business environment.

Does every MS Teams user still require a Microsoft Business Voice licence with Gamma Direct Routing?

Not all M365 licences need to be aligned to a MS Business Voice Licence, but Yes, every user who requires voice enablement will requires a MS Business Voice licence. As an example, a customer tenant may include 1000 users, but you could choose only to enable a subset of those users for PSTN voice, say 800.

What is Direct Routing by Gamma?

Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans allowing you to make and receive calls external to your business from Microsoft Teams.

Gamma has built a bespoke Direct Routing architecture to enable full voice capability natively into Microsoft Teams.

Any company using Office 365 and Microsoft Teams as their unified communications tool can implement Direct Routing for Microsoft Teams from Gamma as their preferred provider for voice and benefit from cost savings, increased functionality and support for migration.

Is the minutes bundle pooled across the Gamma Direct Routing end point?

Yes, the available minutes are aggregated across all users.

Is there an international minutes bundle available for Direct Routing customers?

You can make international calls and be charged per minute based on rate card. Alternatively, you can purchase the international calls bundle.

Is there a limit to number of users that we can add for our first order?

There is no limit to the number of users who will receive the first 30 day free, so long as these are all placed with the initial order.