Service desk
Friendly, jargon-free support for staff and volunteers, working to agreed response times.
Charities and not-for-profits
IT support for charities
Every pound and every hour matters in the third sector. Our IT support for charities gives your staff and volunteers reliable, secure technology, so more of your time and budget goes into your mission.
The challenges we solve
Technology that supports your mission
We work with charities and not-for-profit organisations, so we understand the balance between tight budgets, growing expectations and the duty to protect the people you serve.
Making budgets go further
We help you use nonprofit licensing programmes and avoid paying for software and services you don’t need.
01
Donor and beneficiary data
Sensitive personal data protected with the right access controls, encryption and backup, in line with UK GDPR.
02
Staff and volunteers
Simple, secure access for a mixed workforce, including part-time staff, volunteers and trustees.
03
Funder and trustee assurance
Clear reporting and recognised standards, such as Cyber Essentials, give trustees and funders confidence.
04
Remote and multi-site working
Reliable, secure access from offices, homes, shops and community venues.
05
Fraud and phishing
Charities are a common target for scams. We help you put the training and controls in place to stop them.
06
What’s included
Managed IT services for charities
The support of a full IT department, scaled to the size and needs of your organisation.
Monitoring and maintenance
Proactive monitoring and patching keep devices and systems secure and running smoothly.
Microsoft 365 and cloud
Email, collaboration and file sharing set up securely, using nonprofit licensing where you’re eligible.
Devices and network
Laptops, phones and office networks configured, secured and kept up to date.
Joiners and leavers
Accounts and access set up and removed promptly, including for volunteers and temporary staff.
Cyber Essentials
Protection, training and support to achieve and maintain Cyber Essentials certification.
Open to every sector
Charity experience, without the limits
Charities and not-for-profits are an important part of our client base, and we understand the governance, funding and data protection pressures they face.
We support organisations of every type and size, so whatever your sector, you’ll get the same proactive, people-first approach.
Budgets that go further
Advice on licensing, renewals and suppliers to keep costs under control.
Trustee-ready reporting
Clear information for trustees on risk, security and service performance.
Data protected
Controls designed around the donor and beneficiary data you hold.
Looking for IT support for your charity?
Tell us about your organisation and we’ll put together a proposal that reflects your budget, your people and your mission.